How do I work?

I started as a full-stack developer and evolved into UX Consultant continuing my career in creating and executing digital strategies for the biggest players in the European market in the fields of Logistics, FinTech, Telecom, Finance, and Pharma. Let me introduce you to my standard process.

  • 1. Research

    It all kicks off with getting to know the area I am going to operate in. I usually choose the activities from the following set:
    1. Benchmarking and market research
    2. Interviews and presentations
    3. Data analysis

  • 2. Getting the context

    Once I understand the environment I analyze stakeholders’ actions influencing the product and construct their pathways to obtain a holistic overview using:
    1. Service Blueprint
    2. Customer Journeys

  • 3. Sketches

    At this stage, I am ready to generate initial ideas which will be easy to test with the end users. I want to probe which concept gets traction and which directions are most promising with:
    1. Paper prototypes
    2. Digital sketches

Hedon - UX Process Icon
  • 4. Prototyping

    After I know which concept gets the most traction I pursue the idea in detail by creating various types of visualizations and scenarios with:
    1. Mock-ups
    2. Prototypes

  • 5. Feedback

    When the product is being developed it is a good practice to gather feedback from the end users. That is why I recommend and execute the following activities
    1. Feedback sessions
    2. Usability testing

  • 6. Operations

    The designer’s work is never over. After a product is launched either as a MVP or a full solution it is crucial to get real feedback from the market. I combine two methods:
    1. Qualitiative research
    2. Quantitative research

My services

See what I can help you with

Product vision and strategy

Let’s co-create together to shape the mission, vision and roadmap of your future product

Rapid prototyping

I’ll design wireframes, interactive prototypes, and the final user interface

Research & Operations

I’ll analyze the key areas for monitoring in your Product Portfolio and I’ll apply proper quantitative methods to evaluate your solution and provide improvement recommendations

Get in touch

How may I be of assistance?

Office Location

ul. Marszałkowska 58/15
00-545 Warsaw
Poland

Email Address

lukasz@hedon.tech